Payroll built for hospitality, not bolted onto it.
Your staff get paid correctly. And you get a reliable payroll manager who knows hospitality watching the detail, so you don't have to.
Trusted by top hospitality brands
Hospitality payroll is too complex to leave to a platform alone.
Payroll software won't flag a missed rota change, legislation your team hasn’t caught up with, or a journal that doesn't balance.
We've run hospitality payroll since 1999 for pubs, bars, cafes, restaurants, and hotel groups, from single sites to national chains. Our clients stay for an average of 10 years because when payroll is done right, operators stick around.
Why hospitality operators stay with us
What's included in our hospitality payroll service
High turnover and weekly volumes
We manage 15,000 weekly employees with processes built for the pace of hospitality, such as seasonal staffing and zero-hour contracts.
Multi-site reporting & costing
Labour costs, third-party liabilities, and journals across every site, including labour transfers when staff work across locations. Plus payroll analysis by site, department, and job title.
Every pay frequency covered
Weekly, fortnightly, four-weekly, monthly, and quarterly schedules that you can switch between as your business changes.
A real person who knows your business
You get a dedicated UK-based payroll manager handling your account, which means if HMRC run an inspection, we come to your site and sit with you through the whole thing.
Pensions filed end-to-end
Most bureaus process contributions but don’t file them. We handle the whole thing, so nothing falls through.
Employer PAYE queries handled
We deal with HMRC on employer-side, such as balancing, coding notices, setting up PAYE schemes.
BACS approved payments
Regular or one-off payments made securely and on time.
Integrations
Troncmaster services, Xledger, Polaris, and most rota and scheduling systems used in hospitality. If you use a specific tool, contact us and we’ll confirm.
One fixed rate per payslip.
Some providers quote a low per-payslip price, then add separate charges for starters, leavers, and BACS runs. We wrap everything into one price.
The only extras are gender pay gap reporting, ad hoc reports, P11Ds, and payroll reruns caused by a client error.
Full visibility for you.
Easy access for your team.
For operators
Send new starter forms directly to employees.
Approve or reject payroll with one click.
Track real-time processing and costs.
View HMRC submissions and upcoming payment dates.
Built-in timesheet and optional expenses module.
Build custom reports and view them 24/7.
For your team
View payslips, P45s, P60s, and pension letters at any time.
Single login across multiple employers.
Request and track absences.
Two-factor authentication as standard
What our clients say
"I have used Petticoat Management Team* for over 10 years both in Redcomb Pubs and now in Prospect Pubs. In a nutshell they make life easy for us, handling all of our ePoS, payroll and end of week paperwork in a simple and effective manner. The team are hugely helpful and friendly, and nothing is ever too much trouble. Highly recommended."
"I have been fortunate enough to be supported by Petticoat Management Team* for weekly returns, bank reconciliations and payroll in three different companies over the last 20 years. Our managers feel totally confident in their accuracy and reliability. They allow me to get on and run the business."
“We have worked closely with Petticoat Management Team* for over 10 years, and we have always found their service professional, courteous and extremely reliable. A great team of people who feel more like colleagues than an outsourced service provider.”
Hospitality payroll FAQs
We charge a fixed rate per payslip, with almost everything included. The only extras are gender pay gap reporting, ad hoc reports, P11Ds, and payroll reruns caused by a client error. Contact us for a quote based on your headcount and sites.
Yes. Weekly, fortnightly, four-weekly, monthly, quarterly, and annually. Most hospitality businesses with casual and variable-hours staff opt for weekly or fortnightly pay cycles, and our processes are built for that volume.
It depends on the size of your business and the time of year. Contact us for a timeline based on your headcount and sites.
Yes. We take on new clients at any time of year and manage the full transition, ensuring everything is compliant before your first pay run with us. Where possible, running payroll in parallel from the start of a tax year helps us catch any issues early, but if you need to move sooner, we'll make it work.
It is more common than most people expect. When you join us, we audit your existing setup and resolve any issues before they become expensive.
Troncmaster services, Xledger, Polaris, and most rota and scheduling systems used in hospitality. If you use a specific tool, contact us, and we’ll confirm if we work with it.
We work alongside Troncmaster services and can spot if something doesn’t look right with your tronc setup. We don’t manage tronc directly, but we integrate with Troncmaster.
Book a chat
If your payroll isn't keeping up with your operation, let's talk.
Book a 30-minute call directly via Calendly, or fill in the form below and we'll be in touch. We'll look at what you're running, tell you if we can improve it, and give you a quote. Most operators know within one conversation whether we're a fit.